Call Center Services

With experience, comes perfection and Emenac Call Center Services happens to have them both. We have been lending our top notch infrastructure and flexible agents to a large number of clientele since 2003. We take great pride in providing multiple companies from across the world with an array of extra-ordinary facilities such as urgent call handling, overflow call handling and after hours call handling. We have a huge network of well-connected inbound and outbound telephone lines that operate on a 24/7 basis. Ranging from procedures such as telemarketing and email management to lead generation and social media management, we specialize in providing businesses of all kinds with an array of conveniences to help ease their burden. Emenac Call Center Services makes sure every single person is entertained anytime and from anywhere.

 

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You don’t have to bear the cost of setting up a call center and hire highly trained agents anymore. Emenac Call Center Services is known for having the best infrastructure, equipment and team to suit your demands. Our inbound and outbound call center is equipped with a variety of future-ready features such as three way calling, power dialing and intelligent reporting. Besides from having a team of industrially adept agents, Emenac Call Center Services also happens to have all the required equipment in order to provide your clients with the best customer support services. Whether it’s technical support, promotional dialing or after sales services, we happen to have the best facilities anyone can ever get. Our call center is known for maintaining a 90% service level making relationships stronger between you and your clients.

 

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Phone Order Taking (Inbound Sales)

Emenac Call Center Services has helped small businesses stabilize and large businesses expand and the main reason for that is our experience, commitment and dedication to make sure all your calls are answered with the same level of energy and compassion on a 24/7 basis. We know business can be tough sometimes therefore, we assign our team of highly trained professionals to make sure all your callers are entertained professionally that they can provide efficient phone order taking services. Emenac Call Center Services is known for having a well-connected call routing system that allows the entire call center network to never keep calls on hold. We specialize in handling urgent calls, overflow calls and after hours calls leaving behind no stone unturned. Let us handle your inbound calls while you focus on other more important things.

phone help desk.jpgA potential buyer these days never purchases a product or service until or unless he/she is 100% sure and confident about its usage and quality. This is the point where the trained and dedicated staff members of Emenac Call Center Services come into picture to make sure all your phone calls are answered in the best possible way. We know what it’s like to be swamped with heavy call inflows and that is why we have designed our infrastructure in a way that leaves no call go unanswered. Some of the features such as three way dialing, power dialing and intelligent reporting makes the phone order taking process even easier for us as well as your gratified clients. You don’t have to go through the hectic process of setting up a call center and hire trained agents, Emenac Call Center Services can take care of that area with complete ease and effectiveness.