Welcome & Feedback Calling

Maintaining customer loyalty and establishing good relationships is very important for businesses of all kinds and that is where Emenac Call Center Services comes into picture providing you and your gratified clients with the right kind of information in the most professional way possible. Welcome & feedback calling is a must especially when you’re attracting new clients and retaining existing clients. Our tech savvy inbound and outbound call center makes it easy for your businesses to maintain timely feedback calling and convincing welcome calls providing your business with the professional image that it deserves. We believe that any size or type of business has the potential to grow, all we need to do is allocate our resources efficiently. Emenac Call Center Services has been helping a large number of companies for more than 10 years and can help you grow and expand as well.

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Ranging from outbound survey calls to inbound welcome calls, Emenac Call Center Services happens to exceed in all such areas with flying colors. Emenac Call Center Services has been running successfully for the past many years and is still on the go to make business easy for you and your customers.  By lending our call center services and agents to you, we make sure all your clients are approached and entertained in the best possible manner. We know the importance of customers and always make sure that none of them goes unanswered. Our high-tech inbound and outbound telephone services and trained call center representatives helps attract a large number of potential clients for your business. We know the importance of expanding and growing and we happen to specialize in that area. We can help you by providing you with top notch welcome and feedback calling services.

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WHY CHOOSE EMENAC CALL CENTER SERVICES?

“WE ADAPT THE NUMBER OF OUR AGENTS TO THE NUMBER OF CALLS YOU DIVERT TO US”

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If you are getting heavy load of incoming calls and are thinking about hiring more heads to better handle the calls? Engaging Emenac Call Center Services will prove to more effective and efficient move. Since it will save you the trouble to train new agents and give them office space not to mention the absenteeism and extra cost.  Emenac Call Center Services employs expert agents who will ensure the highest customer retention rate you have attained yet. We provide world-class overflow handling services to all sorts and sizes of businesses.

SERVICE THROUGH THE SUN’S CYCLE

Our agents in our offshore office will be working throughout the year regardless to conflicting time zones and holiday seasons.

HIGH FCR RATES

Our First Call Resolution rates are higher because of the expertise of our agents which naturally makes us achieve higher customer retention rates.

SECURE CORRESPONDENCE

Any information extracted from client or customers remains strictly confined to relevant authorities alone. Our latest technology eliminates any security leaks.

BUDGET EFFICIENT PRICING

We can adjust pricing to better fit your budget without compromising the quality of the service. We covet lasting terms over making profit.

FILE UPKEEP

We record information and keep files updated as desired by our customers. All records are preserved and backed up for future references.

MAINTAIN CALL RECORDINGS

All customer calls are recorded as they are attended so we can monitor the agent’s performance and we can extend those records to your business administration for any analysis of feedback or customer support service performance.

MINIMAL QUEUE TIME

Everybody hates hold times so we make sure your customers do not have to wait long before they are totally satisfied. We believe in spoiling your customers with best possible customer support.

MATCH HIGH CUSTOMER EXPECTATIONS

No issue of customer is taken lightly at Emenac Call Center Services. We continuously opt to maintain our lead position in market and make your brand stand out in competition. Customers today have come to expect customer support that will make them feel cared for long after closing a deal. We proud ourselves on our highest customer retention rates and service level.

EMENAC CALL CENTER SERVICES COMES WITH RANGE OF PACKAGES TO BETTER SUIT YOUR OUTSOURCING NEEDS

You can be a corporate giant or a small entrepreneur we will tailor our overflow answering service with varying pricing solutions as per your convenience. All business struggle while expanding and Emenac Call Center Services likes to create lasting relationships by helping business strengthen more than our profits so we are sure together we can come up with perfect business plan.

NOTHING BEATS EXPERIENCE

Emenac Call Center services has been a member of the corporate world for over a decade. Our operation is a perfect blend of weathered entrepreneurship techniques and modern technology. We will not claim that we can anticipate every situation in advance because there are always firsts but we have grown enough to anticipate most of situations and handle them with professionalism and human touch.

CALL CENTER AGENTS’ EMPOWERMENT

Emenac Call Center Services believes in empowerment of the call agents so we offer our agents trainings, incentives and flexible hours to counteract many challenges which are being faced by Call Center Industry. Our agent attrition rate is lowest because we retain employees by taking care of their physical and mental health and as a result our agents are enthusiastic, motivated to serve your customer with utter devotion as befits your brand image.

Emenac Affordable Call Center Services

EMENAC OFFSHORE PHONE ORDER TAKING SERVICES (INBOUND SALES)

Compete your business rivals with diverse workforce, modern technology and unique services provided by Emenac Inbound Call Center Services. We provide professional, well directed and well-focused handling of orders to your brand. Our Inbound Call Center delivers proper attention and necessary information to your customers. Our outsourcing call center offers proficient services to receive inbound call on your behalf. Outsourcing these inbound call center services to an expert call center will form a good bad image with live telephone call handled by experienced agent.

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WHAT IS TELEPHONE ORDER TAKING SERVICES AND WHY DO BUSINESSES NEED IT?

Today even average level companies are getting more business share than big brands, only because of our efficient telephone shopping services. Effective telephonic purchase services provide comfort and ease to your customers with maximum information provided by trained staff like product attributes, product specialty and advantages it offers. By outsourcing the call center services, your employees will be free to concentrate on number of other services. Offshore phone operator is cheap with diverse and most talented workforce available. It would be beneficial for your brand to get services of the most talented people, with less cost by getting economical Emenac Inbound Call center services.

Are you facing problems in operating both management and order receiving call center services or you have to take the headache of employing new professional staff at high cost to handle the order taking services? The only cure to all these ailments of your diseased brand is to outsource it to some professional offshore organization. Than your brand would be able to expand in a steady momentum. You will be able to work in well focused manner and reap more benefits with cheap cost. This will help you to tackle phone issues and complaint manage with increased number of customer flow.

Emenac inbound call center services provides professional services to take inbound call and providing comfort to the buyers. Our outsourcing call center have a team of master professionals in customer support while shopping. Inbound Call Centers hires people with diverse background, knowledge and interest meeting the multipronged questions of the customers. Our call center outsourcing will let you have proper research study on brand philosophy so that we communicate true image of your product while getting order and reduce the chance of dope of order. In addition to all this, we provide complete data backup, call recording and tracking system.

Our dedication to follow business ethics, commitment to serve more than expected and an attribute of uniqueness has made us a sole name in the customer support services industry. Delivery of services and barrier less communication, with provision of complete information to customer are our working principles. Contact us at +1.888.909.2207 to enhance the image of your brand.